Facility Insights

How direct workforce models support patient care

Jan 12, 2024 · Updated Oct 1, 2026

1 min read

Patients do better when the people caring for them know the unit, the routines and each other. Staffing models that bring in a different stranger every shift make that harder.

The trouble with traditional agency staffing

  • Cost: agency markups raise the price of every hour.
  • Continuity: facilities often can't choose or keep the same professionals.
  • Control: credentials, orientation and quality live partly outside the facility.

What a direct model changes

  • You choose who works. Build a pool of professionals who know your facility.
  • You see credentials before anyone steps on the floor.
  • Professionals choose shifts that fit their lives, which helps them stay.
  • Hiring is easier: when someone who's worked shifts is a great fit, you can hire them.

How SHIFTit helps

SHIFTit is a workforce technology platform that enables healthcare providers to source, manage and hire SHIFTerz directly, with built-in compliance and education, zero transfer fees and full control over their workforce. Book a call with our team to see how SHIFTit works for your facility.